Introduction
Welcome to Trust Connect, a mobile application created exclusively for customers of Trust Bank Algeria. The app allows you to securely view PDF documents related to your banking services. Protecting your privacy is our top priority. This Privacy Policy explains how we handle information and ensure your data remains secure.
1. Data Collection
Trust Connect does not collect, store, or process any personal data from users. The app operates without requiring you to create an account or provide personal details. No analytics, cookies, or tracking tools are used.
2. File Access
The app requests access to your device’s storage solely to open and display PDF documents provided by the bank. These files are never copied, modified, uploaded, or shared externally. No data is transmitted to Trust Bank or third parties.
3. Login & Authentication
Access to the app is restricted to authorized users only. You will log in using a username and password provided directly by Trust Bank. These credentials are used exclusively for authentication and are never stored or reused for any other purpose. You are responsible for keeping your credentials confidential.
4. Data Sharing
Because the app does not collect personal information, no data is shared, sold, or transferred to any third parties. Your files remain private and secure within your device.
5. Permissions Used
- Storage Access: Required only to open and display PDF documents from your device.
No other permissions, such as location, camera, or contacts, are requested.
6. Data Security
We apply appropriate technical and organizational security measures to ensure safe and secure app usage. All data handled through the app remains local to your device. Trust Bank continuously reviews and updates its security practices to maintain a high level of protection. Users must keep their login information confidential to prevent unauthorized access.
7. User Rights
Under Algerian Law No. 18-07 on the Protection of Personal Data, users have the right to inquire about or request actions concerning their personal data. Since Trust Connect does not collect or process personal information, any requests should be directed to Trust Bank Algeria.
8. Contact
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: mohammed.belguidoum@trustbank.dz
Address: Trust Bank, Hydra, Algiers, Algeria